FAQ
SERENDIPITY
The watch supports English and Japanese at initial launch.
The watch has a water rating of IPX7. Subject to having the USB cover in place, the watch withstands accidental water splashes/exposure in normal daily circumstances.
Yes. The watch can be set to vibrate for notifications.
The warranty period is 1 year from the date of purchase with the stamp by the shop or with the shipping date from the VELDT or VELDT’s partner store.
The battery lasts approximately 1 week on stand-by.
The watch syncs with the smart phone using Bluetooth 4.0 Low Energy technology.
2-3m without any obstacles between the two devices. Wearing the watch and crossing your arms in a certain way might disrupt the connection as your body may act as a shield.
Yes. Compatible size is 24mm in width.
Model C/CX has a paint finished face, while the Model R/RX & V/VX comes with a handcrafted face by a master craftsman, or a customized design using an unique casting method. The cover glass for the Model C/CX is mineral glass, whereas the Model R/RX & V/VX comes with a cover made from sapphire glass. The functions on both models are identical.
Receiving call notifications, emails, SNS messages and notifications from other apps, which can be set from the notification center of your smartphone. Calendar schedule, global time, weather, compass, timer, activity and sleep tracker, and loss prevention alert. A taxi call service is also available, but currently limited to users in the Tokyo area.
Yes. From the options available on your notification center, the watch can be set to receive notifications from generally any SNS accounts or apps.
No, voice calls cannot be made from the watch.
As long as you use the same User ID and password to login to the VELDT LIFE ASSIST app, previous data will be accessible from your watch through the new device.
Please search for your nearest retailer from the following website.
http://veldt.jp/en/store
Yes, the LED colors can be customized for each notification. For example, the notification from your calendar can be set with one color. The color variations of SAKURA・FUJI・KONPEKI・WAKAKUSA・HIMAWARI・DAIDAI・NIJI are all shades that we feel represents the Japanese culture.
Yes. After displaying the [Activity] on the watch, press the button to change the mode from [Active] to [Sleep]. The watch will now monitor your sleep such as how deep or light your sleeping state is.
Please the following link for the detail information about the product serendipity
VELDT SERENDIPITY FAQ